FAQ's

 

When will my order ship?

Most orders are shipped within 3 business days. Some products are made to order which can result in slight delays. You will be notified when your order ships and you will receive an email with the tracking information. Depending on the shipping you select as well as your location most packages are received within 4 business days of the date they ship.

What are your shipping rates in the USA?

Orders shipping in the USA over $50 are FREE. We offer shipping for $6.75 on items two pounds or less. Other shipping options that may be more desirable are calculated and shown during checkout.

Do you ship Internationally?

Yes! We ship worldwide. International orders are received within 7-10 business days and shipping is calculated during checkout.

How are your candles made?

Our candles are made with our own in house soyblend of wax and feature fragrance oils that are phthalate free. Cotton wicks are dipped in 100% soy wax for a environmentally clean burn and our 8oz glass jars are reusable.

Where are you located?

All products are made and shipped in Columbia, South Carolina.

Can I place bulk orders?

Yes, bulk orders are considered to be a minimum of eight 2oz or 8oz candles of the same scent in order to be considered for bulk pricing. Visit the Contact Us page to let us know the product name and quantity you would like to order. We will then email you an invoice for payment.

Do you take custom orders?

Custom candles are currently restricted to bulk orders only and are great for book promotions, birthdays, weddings, and more. They are made in batches of at least eight 2oz or 8oz candles. A custom order includes: The candle name, label picture, candle color, and one candle scent. You may add a second scent for additional pricing. Custom orders require additional processing time and are priced per order. Contact Us for specific information and price quotes.